The new MyGullivers app is designed to be a tour manager in the palm of your hand. Essential for your Gullivers trip away - view your itinerary on the go, read all about your destination, use our currency converter, plus much more!
Download it now:
Watch our video and find out why you should download it. The video also describes how to use it:
What devices is the App compatible with?
The current version of MyGullivers is designed for smartphones running Android or iOS. The minimum OS requirements are Android 4.4 and iOS8 - if your device is running a lower Operating System, we suggest you update it to the latest available version. If this doesn’t happen automatically, you will need to manually start the update from your device settings.
What if I can’t see the app on Google Play/AppStore?
Currently the MyGullivers app is designed for smartphones only. Please make sure you search the app from a compatible device for the app to show on the stores.
I’ve downloaded the app, but it isn’t letting me log in?
If you have entered all the above correctly, check that you have the latest version of the app downloaded on your phone by going to your app store.
If you still can’t log in, please contact Gullivers on firstname.lastname@example.org, stating your name, booking reference number, departure date and which device you are trying to log in from, and we will try to help you.
How will the app help me on tour?
The MyGullivers app has been designed to be like a tour manager in the palm of your hand. Depending on what kind of package you have booked, once you have logged in, the app has the following sections:
The latest information doesn’t seem to be showing. Why?
The app is designed to always show you the most up-to-date information. However, from time to time, outdated data might get cached on your device and be displayed despite new information being available. If you suspect this is happening, simply restarting the app should fix the issue. If the problem persists, please contact support on email@example.com.
If you have downloaded the app and have logged in way in advance of your trip, we recommend you log out and back in again approximately seven days before you are due to depart on your trip, for the latest information to refresh in your profile.
Do I need to be online for the app to work correctly?
Yes - you will need to be online to be able to login and see / access the pre-login pages like Events, Search, Our Top Picks and Sign Up to Our Newsletter.
However, if you are already logged in and your device loses connectivity, you should still be able to access the main sections inside the app - just bear in mind that the app will not be able to download any recent updates or to perform any activity that requires connectivity.
I don’t want to receive push notifications. Can I disable them from the app?
No - you will need to disable the notifications from your device settings.
If you have an iOS device you will need to go to Settings > General > Notifications and then disable notifications for MyGullivers from there.
On Android, the Settings will vary from version to version, however you should be able to disable notifications from the Application manager (sometimes called Apps). You will need to scroll down the list until you find MyGullivers, select it and then uncheck the Show Notifications button.