Click HERE to view our full booking terms and conditions 

We are a Member of ABTA which means you have the benefit of ABTA’s assistance and the assurance that we commit to abide by the ABTA Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. Our ABTA Number is V8321. 

We are also members of the International Air Transport Association (IATA 91201670) and hold an Air Travel Operators Licence (ATOL 3720). You will receive an ATOL certificate with your booking confirmation where the package you have purchased includes a flight. Most of our products are protected under the Package Travel Regulations and this along with the membership of these professional bodies guarantee our standards of trading practice and give you financial security.  

For certain flight‑inclusive packages departing from Ireland, where ATOL protection does not apply, we provide financial protection through Total Payment Protection (TOPP), an insurance policy arranged with Travel & General Insurance Services Limited. 

TOPP is a financial failure insurance scheme which protects your money in the unlikely event of our insolvency. Where applicable, the policy provides for a refund of monies paid if you have not yet travelled, or for your holiday to continue or for repatriation, if necessary, subject to the terms and conditions of the policy. 

This protection applies only to specific Ireland‑departing flight packages and is not available on all bookings. Please ask us to confirm what financial protection applies to your booking at the time of purchase. 

We use the Government Foreign Travel Advice, please view their website HERE  

If your holiday is cancelled, you can either have a refund of all monies paid or accept an alternative holiday of comparable standard from us if we offer one (we will refund any price difference if the alternative is of a lower value). 

Tickets are included as standard in most of our packages, with the exception of some where you need to add on your chosen ticket type during the check-out process.

For events outside of the UK, you can choose with or without flights, with the exception of our football packages, where flights are not included.  

Book with confidence, knowing your money is fully protected with an ABTA and ATOL bonded tour, giving you complete peace of mind. 

Yes, adequate and valid travel insurance is compulsory for all our travellers, and it is a condition of accepting your booking that you agree you will have obtained adequate and valid travel insurance. We recommend you take out insurance as soon as your booking is confirmed. 

Our prices are based on two people sharing a room. As a single traveller if you would like a sole occupancy room, a supplement applies to cover the cost of the accommodation.

Please give team a call on 01684 293175, our phone lines are open from 9am to 5:30pm Monday to Friday. 

If you have any questions pre-booking please select our Sales Team, or select our Operations Team for anything specific to your booking.